Hood River Electric Co-op provides power services in four general areas.

  1. Commercial: Commercial and industrial lighting is considered when there is more than 50 kilovolt-amperes (KVA) and over of transformer capacity. This service is available for any and all use, supplied at one point of delivery at a single voltage and phase.
  2. Irrigation: This service is available for Irrigation or Drainage pumping, Frost Fans, or similar equipment at either three phase or single phase at available voltage.
  3. Residential: Residential and small commercial services is considered when there is less than 50 kilovolt-amperes (KVA) of transformer capacity. This service is available to all farm, residential, public buildings, and commercial service for continuous year around use, requiring less than 50 kilovolt-amperes (KVA) of capacity.
  4. Outdoor Lighting Services: Outdoor Lighting Services are available for consumers for continuous year-round outdoor lighting, where secondary voltages are available for connection to the lighting fixture. Limitations could prevail on certain underground applications.

General Rules and Regulations Applying to all Rates

Membership

Co-op customers may apply for membership at the time electrical service to that customer commences or anytime thereafter. Accrual of net margins to that membership shall occur upon acceptance and approval of said membership application by the Board of Directors or Members of the Cooperative. A membership may be terminated under provisions of Article 1, Section 7 of the Cooperative’s Bylaws. Net margins accrued to memberships that are active less than 12 continuous months shall be retained by the Cooperative and used to fund Co-op sponsored bill paying assistance or other customer benefit programs as may be designated by the Board of Directors from time-to-time.

Payment

All bills, except final or closing bills, are due and payable at the office of the Co-op not later than 15 days after the date of issuance, unless specified on the bill. Final or closing bills are due and payable on presentation. Failure to receive a bill will not release the customer from obligation of payment.

Bills are considered “Past Due” if not paid in full prior to the next billing. For irrigation accounts, bills are considered “Past Due” if not paid within 30 days after the date of issue.

“Past Due” accounts are subject to a late payment penalty of one and one-half percent (1-1/2%) per month and/or disconnection. Where service has been disconnected for non-payment, a reconnection fee shall be required in addition to full payment of all accrued charges, before service will be reconnected.

Delivery Point

Rates set out herein are based on the supply of service to the entire premises through a single delivery point, which may or may not be the metering point, at one voltage and phase. Separate supply for the same customer at other points of consumption, or at different voltage or phase will be separately metered and billed; provided, however, services to additional delivery points may be made from the single metering point at the expense of the customer.

Meter Poles

Generally, where there is but one point of delivery, the metering point will be on the building served and service will be delivered to that building. Where more than one building is to be served, by mutual agreement, a meter pole together with meter loop shall be the delivery point. The meter pole and loop plus all extensions beyond this meter pole shall be made at the expense of the customer.

A service pole will be supplied for mobile homes; but, all equipment required thereon, and extensions beyond, will be installed at the expense of the customer.

Oregon Inspection Labels

State of Oregon, Building Codes Agency, Electrical Inspection Labels shall be secured and paid for by the customer or an electrical contractor before service will be connected.

Resale to Others

Electric energy purchased at rates herein may not be sub-metered and resold to others.

Minimum Bills

Minimum bills specified in these rates anticipate that the investment required for service will not exceed 5-1/2 times the anticipated or guaranteed annual revenues. For investments beyond that amount, minimum guarantees or cash-in-advance payments shall be required.

Disconnection or Reconnection of Existing Service

Electrical services shall be disconnected, upon request by the property owner, at no cost to the customer

Residential Reconnection Fee – Schedule 1

A fee of $60.00 or the actual labor, material and overhead cost, whichever is greater, shall be made for all reconnection of electrical services.

Commercial Reconnection Fee – Schedule 2

All reconnect fees shall be based on the minimum monthly charge retroactive from the actual date of disconnect.

New Large Single Loads

These rate schedules shall not apply to any load associated with a new facility, an existing facility or an expansion of an existing facility which will result in an increase in power requirements of 10 average megawatts or more in any consecutive 12 month period. Special rates shall apply.