If someone in your household depends on electrically-powered medical life support devices, please let us know so that you can be placed on our registry as needing an alternate source of power in the event of a power outage.

HREC knows how important reliable electric service is to our customers and we make every effort to prevent outages, however we cannot guarantee an uninterrupted supply of electricity. If your name is on our registry, we will, however, make every effort to notify you of any planned outages due to maintenance, repair or construction, so that you can make alternate arrangements to have sufficient back-up power to support your critical equipment. Fill out the Life Support Notification Form (PDF) and also download the Medical Certification Form (PDF) to print and take to your physician. Copies of these forms are also available at the HREC office.

Since we are unable to provide advance notice of unscheduled power interruptions due to events such as storms, accidents, vandalism or equipment failure, we encourage you to have a back-up plan that includes these steps:

  • Obtain a cellular telephone that operates without electricity and keep the battery charged.
  • Store flashlights where you can find them quickly and remember to test them periodically.
  • Learn to recognize and replace blown fuses or breakers and make sure that the breaker or fuse serving life support equipment is properly marked.
  • Place emergency numbers, such as local police department, fire company, family doctor, relatives and friends, close to the telephone. Include your own home address and telephone number on the list.
  • Add HREC to your emergency number list. You can report an outage or other electrical emergency 24-hours-a-day by calling (541) 354-1233.
  • Arrange to move the person and life support equipment to a location not affected by the outage.
  • Call “911” if someone in your household needs immediate medical attention or must be transported.
  • Consider purchasing a portable generator and battery backups, which are capable of operating equipment during an outage.  More Information About Generator Safety